Garret and Karen PfitzerIt all began in the fall of 2009, with a young man and a dream – to build a future for himself and his soon-to-be wife.

Although our hero, Garret, didn’t always envision himself as “the bug guy”, he found that after working in the industry for a handful of years already, it allowed him to do what he loved most…to help people.

Upon entering holy matrimony in 2010, Garret and his bride, Karen, used their very opposite skillsets to grow the business. By this time, Garret had become quite the bug scholar and was the first line of defense between the bugs and his beloved customers. Karen, on the other hand, had no interest in the bugs but had several years of sales experience and a MBA burning a hole in her pocket. They shared a passion for people and a sense of pride in their work.

Together, although not always in agreement, they grew their business from one to two and soon to five locations throughout South Dakota and Wyoming. They strive to support each of the communities to which they serve by joining the local Chamber of Commerce, giving back to the communities and spending as much time at local events as possible!

Today, they are supported by a team of amazing and caring technicians and an office crew committed to making each and every customer experience top notch.